Bernhard describes Yvonne as a whirlwind for innovation with a radical customer focus. Yvonne Pirkner created the Open Innovation Lab and Service Design Center at the Austrian Railways (ÖBB). In 2018 she founded her own company to focus on Growth Mindset. Since then, she has worked with companies including ASFINAG, Deloitte, Magenta, ETH Zurich, Swarovski, and many others.
Expertise: Service Design, Design Thinking, Innovation, Radical Customer Centricity
Home Base: Vienna
Languages: German, English